What is Trezor® Bridge?
Trezor® Bridge is a small desktop background service that lets your Trezor® Hardware Wallet communicate securely with web apps and the Trezor Suite App. Without Bridge, the browser cannot detect hardware devices for actions like signing transactions or Trezor Wallet login via trezor.io/start.
How to download & install Trezor® Bridge
1. Visit the official start page at trezor.io/start. 2. Choose your OS (Windows/macOS/Linux). 3. Download Trezor® Bridge and run the installer. 4. Reboot or restart your browser when prompted. For Trezor Suite App users, you can also download the full Trezor Suite desktop installer from the same start page.
Common installs & Trezor Suite App
The Trezor Suite App offers a richer interface than the web wallet and often reduces browser-specific connection problems. If you experience frequent “Can't verify Trezor Wallet” messages, try the Suite App and ensure Bridge is running in the background.
Troubleshooting: Trezor® Login & Connection Issues
If you see “Trezor Login not working” or “Error connecting Trezor Account,” try these steps:
- Confirm Bridge is installed and the process is running (check Task Manager/Activity Monitor).
- Use a different USB cable or port — data-only cables are required.
- Close and reopen your browser or restart the Trezor Suite App.
- Disable browser extensions that block devices (privacy/security extensions).
- Update firmware on your Trezor® Hardware Wallet if prompted.
trezor.io/start.
Account recovery, 2FA reset & unable to login
“Unable to login Trezor” typically means the device isn't recognized or the seed/pin flow was interrupted. Trezor® devices themselves do not store account credentials centrally — account recovery uses your recovery seed phrase. If you lost access and need a 2fa reset or account re-link:
- Use your 24-word recovery seed to restore on another Trezor® or compatible wallet.
- For third-party services (exchanges) that used Trezor-based 2FA links, contact the service’s support; Trezor® cannot reset third-party 2FA.
- Never share your recovery seed — Trezor Help Center articles explain safe recovery procedures.
When to contact Trezor Help Center
Open a support ticket when you have firmware errors, unexpected device behavior, or hardware faults. For connection errors and “Can't verify Trezor Wallet” problems, include screenshots and your OS details. Always follow official diagnostic steps before sending your device for repair.
FAQ
- Q: Do I need Trezor® Bridge for Trezor Suite?
- A: The Suite desktop app bundles much functionality but Bridge is recommended on web browsers; install both for best compatibility.
- Q: Bridge shows “device not found” — what now?
- A: Try another USB cable/port, ensure no hub is interfering, restart Bridge, and check browser permissions for USB devices.
- Q: Can I recover my account without my Trezor® device?
- A: Yes — with your recovery seed phrase you can restore accounts on another Trezor® or compatible wallet.
- Q: Is it safe to download Bridge from other sites?
- A: No — always use
trezor.io/startto avoid tampered installers. - Q: What if Trezor 2fa reset is required for an exchange?
- A: Contact the exchange directly; Trezor® cannot reset third-party 2FA bindings.
- Q: Where can I get more help?
- A: Visit the Trezor Help Center from the official website for step-by-step articles and support contact options.
Quick tip: Keep your OS, browser, Trezor Suite App and device firmware updated to minimize Bridge-related issues.